Predictive Analysis
Sounds fancy, but it’s not A long time ago … How long? Depends on who you ask, if you ask my teen she would ask
Fierceified Creative & Consulting | Copyright 2025
We break down the best customer experience practices from the big leagues and remix them for solopreneurs, scaling founders, and small teams who want to play smart and win big.
From actionable tips on creating frictionless customer journeys to leveraging tools like heatmaps and automations (without losing your mind), this blog is your go-to for turning customer satisfaction into serious growth. Think of it as the cheat code to CX success, served up with the kind of vibe that keeps you coming back for more.
No fluff. All strategy. Tailored for small businesses that want to stand out.
Sounds fancy, but it’s not A long time ago … How long? Depends on who you ask, if you ask my teen she would ask
Gone are the days where “if you build it they will come.” Understanding your customers is more critical than ever if you want to be
How does the local drug store know what coupons to give you when you check out and how you can use the same trick!
One aspect of customer experience (CX) that people often overlook is the importance of consistency between platforms. Now before you run for the hills at
You can give your customers a better experience with these easy changes! Building a comprehensive customer experience strategy can seem like a daunting task. I
Designing for CX is easier than you think. Start here. Scrolling on my phone at night because I can’t sleep – they say this is
Fierceified Creative & Consulting | Copyright 2025
