support@fierceified.agency
support@fierceified.agency
Let's talk
Whether it’s a new project or a quick question, we’re here to connect.
Lindsay Tramel-Jones
Founder
(443) 589-2442
Address
Annapolis , MD
Office Hours
Monday -Wednesday 11:30- 5:00
Get in Touch
Got a question? Ready to work together? Just want to make sure we’re real humans behind all this clarity and conversion talk?
Drop us a message below. We’ll get back to you within 2 business days—because even our inbox has boundaries.
Let’s build something that flows.
Let's talk
Whether it’s a new project or a quick question, we’re here to connect.
Lindsay Tramel-Jones
Founder
(443) 589-2442
Address
Annapolis , MD
Office Hours
Monday -Wednesday 11:30- 5:00
Get in Touch
Got a question? Ready to work together? Just want to make sure we’re real humans behind all this clarity and conversion talk?
Drop us a message below. We’ll get back to you within 2 business days—because even our inbox has boundaries.
Let’s build something that flows.
FAQ
We’ve heard it all. Here’s everything you need to know before working with us.
Do I need to be tech-savvy to work with you?
Nope. You just need to be honest about your systems and open to change. We bring the tools, the strategy, and the translation. You bring the vision and the truth.
What if I already have a team?
Perfect. We’re not here to replace them—we’re here to make their jobs easier. In fact, part of our work involves collaborating directly with your team to streamline how they support your clients.
I’m not sure which service I need. Where should I start?
If you want to explore your CX on your own time, start with Flo Lab. If you're looking for support, accountability, and a squad that gets it, apply for Flo Tribe. If you’re ready to hand us the reins and embed CX into your leadership structure, let’s talk about FloCore.
Do you only work with Black women entrepreneurs?
Our work centers Black women scaling service-based businesses—but anyone aligned with our values and ready for deep CX transformation is welcome in our space. We move with culture and clarity.
What kind of results can I expect?
We don’t do fluff or inflated promises. What you can expect is retention to go up, team alignment to click into place, client experience to finally feel consistent, and your business to breathe easier. That’s what flow looks like.
Do I need to be tech-savvy to work with you?
Nope. You just need to be honest about your systems and open to change. We bring the tools, the strategy, and the translation. You bring the vision and the truth.
What if I already have a team?
Perfect. We’re not here to replace them—we’re here to make their jobs easier. In fact, part of our work involves collaborating directly with your team to streamline how they support your clients.
I’m not sure which service I need. Where should I start?
If you want to explore your CX on your own time, start with Flo Lab. If you're looking for support, accountability, and a squad that gets it, apply for Flo Tribe. If you’re ready to hand us the reins and embed CX into your leadership structure, let’s talk about FloCore.
Do you only work with Black women entrepreneurs?
Our work centers Black women scaling service-based businesses—but anyone aligned with our values and ready for deep CX transformation is welcome in our space. We move with culture and clarity.
What kind of results can I expect?
We don’t do fluff or inflated promises. What you can expect is retention to go up, team alignment to click into place, client experience to finally feel consistent, and your business to breathe easier. That’s what flow looks like.
Do I need to be tech-savvy to work with you?
Nope. You just need to be honest about your systems and open to change. We bring the tools, the strategy, and the translation. You bring the vision and the truth.
What if I already have a team?
Perfect. We’re not here to replace them—we’re here to make their jobs easier. In fact, part of our work involves collaborating directly with your team to streamline how they support your clients.
I’m not sure which service I need. Where should I start?
If you want to explore your CX on your own time, start with Flo Lab. If you're looking for support, accountability, and a squad that gets it, apply for Flo Tribe. If you’re ready to hand us the reins and embed CX into your leadership structure, let’s talk about FloCore.
Do you only work with Black women entrepreneurs?
Our work centers Black women scaling service-based businesses—but anyone aligned with our values and ready for deep CX transformation is welcome in our space. We move with culture and clarity.
What kind of results can I expect?
We don’t do fluff or inflated promises. What you can expect is retention to go up, team alignment to click into place, client experience to finally feel consistent, and your business to breathe easier. That’s what flow looks like.