support@fierceified.agency
support@fierceified.agency
support@fierceified.agency
FlowTribe™ — Team Relationship Training
Your team is the relationship. It's time they knew how to build it.
Your team is the relationship. It's time they knew how to build it.
FlowTribe is a five-day in-person team intensive that trains your customer-facing and backend team to build the client relationships that keep people coming back — diagnosed with your FlowLab data, built together in a dedicated space, and sustained without the CEO in every conversation.
FlowTribe™ — Team Relationship Training
Your team is the relationship. It's time they knew how to build it.
FlowTribe is a five-day in-person team intensive that trains your customer-facing and backend team to build the client relationships that keep people coming back — diagnosed with your FlowLab data, built together in a dedicated space, and sustained without the CEO in every conversation.
Why FlowTribe exists
Nobody trains the team on how to build client relationships that make people stay, return, and refer. Until now.
And it is not just the clients who feel it. It is the team.
Your OG team member has absorbed your relationship standard by proximity . She was there when you were doing everything yourself and she knows how you show up with clients. Your newest team member joined two months ago. She got the SOP. She got the onboarding. She knows how things work, but she has never seen you handle a difficult client conversation. She has never absorbed the relationship standard by being in the room when it was being built. She is doing her best with what she was given — and what she was given was the process, not the relationship.
These two people are representing your brand to the same clients and they are delivering two different versions of it. Not because anyone is failing. Because the relationship standard was never built for the whole team — only inherited by whoever was there first.
FlowTribe puts the whole team in the room — regardless of when each person joined — and builds one shared standard together. For the first time.
Why FlowTribe exists
Nobody trains the team on how to build client relationships that make people stay, return, and refer. Until now.
And it is not just the clients who feel it. It is the team.
Your OG team member has absorbed your relationship standard by proximity . She was there when you were doing everything yourself and she knows how you show up with clients. Your newest team member joined two months ago. She got the SOP. She got the onboarding. She knows how things work, but she has never seen you handle a difficult client conversation. She has never absorbed the relationship standard by being in the room when it was being built. She is doing her best with what she was given — and what she was given was the process, not the relationship.
These two people are representing your brand to the same clients and they are delivering two different versions of it. Not because anyone is failing. Because the relationship standard was never built for the whole team — only inherited by whoever was there first.
FlowTribe puts the whole team in the room — regardless of when each person joined — and builds one shared standard together. For the first time.
Why FlowTribe exists
Nobody trains the team on how to build client relationships that make people stay, return, and refer. Until now.
And it is not just the clients who feel it. It is the team.
Your OG team member has absorbed your relationship standard by proximity . She was there when you were doing everything yourself and she knows how you show up with clients. Your newest team member joined two months ago. She got the SOP. She got the onboarding. She knows how things work, but she has never seen you handle a difficult client conversation. She has never absorbed the relationship standard by being in the room when it was being built. She is doing her best with what she was given — and what she was given was the process, not the relationship.
These two people are representing your brand to the same clients and they are delivering two different versions of it. Not because anyone is failing. Because the relationship standard was never built for the whole team — only inherited by whoever was there first.
FlowTribe puts the whole team in the room — regardless of when each person joined — and builds one shared standard together. For the first time.
What FlowTribe delivers
By the end of FlowTribe, your team will have diagnosed the exact relationship touchpoints costing you clients, implemented one targeted improvement together, and built the ownership structure that keeps the client relationship strong — whether or not the CEO is in the room.
What FlowTribe delivers
By the end of FlowTribe, your team will have diagnosed the exact relationship touchpoints costing you clients, implemented one targeted improvement together, and built the ownership structure that keeps the client relationship strong — whether or not the CEO is in the room.
Diagnose with data, not guesswork
Before the first session, your CEO completes FlowLab — Fierceified's proprietary diagnostic. Your team sees the results together in Session 1. No assumptions. No wasted sessions. The work starts exactly where the relationship is breaking down.
Train the whole team, not just the CEO
FlowTribe is not a coaching program for the person at the top. It is a facilitated engagement for everyone who touches the client relationship — customer-facing and backend. When the whole team is aligned, the relationship holds without the CEO holding it.
Implement inside the engagement
Your team doesn't leave with a plan to implement later. The innovation is selected in Day 2, assigned to owners before anyone leaves the room — and Day 3 is dedicated entirely to practicing it together before the strategy is locked. You leave the week with something your team has actually tried, not just planned.
Virtual: you return to Session 3 with implementation evidence from the week between.
Leave with a living document
Every team leaves FlowTribe with a completed, printed Team Relationship Playbook — handed to the CEO at the close of Day 5 as a finished artifact. Standards by stage, named ownership of every client touchpoint, and the 90-Day Plan. It is also your onboarding document for every new hire from this point forward
Diagnose with data, not guesswork
Before the first session, your CEO completes FlowLab — Fierceified's proprietary diagnostic. Your team sees the results together in Session 1. No assumptions. No wasted sessions. The work starts exactly where the relationship is breaking down.
Train the whole team, not just the CEO
FlowTribe is not a coaching program for the person at the top. It is a facilitated engagement for everyone who touches the client relationship — customer-facing and backend. When the whole team is aligned, the relationship holds without the CEO holding it.
Implement inside the engagement
Your team doesn't leave with a plan to implement later. The innovation is selected in Day 2, assigned to owners before anyone leaves the room — and Day 3 is dedicated entirely to practicing it together before the strategy is locked. You leave the week with something your team has actually tried, not just planned.
Virtual: you return to Session 3 with implementation evidence from the week between.
Leave with a living document
Every team leaves FlowTribe with a completed, printed Team Relationship Playbook — handed to the CEO at the close of Day 5 as a finished artifact. Standards by stage, named ownership of every client touchpoint, and the 90-Day Plan. It is also your onboarding document for every new hire from this point forward
Is FlowTribe right for you?
FlowTribe is built for one specific situation.
FlowTribe is built for one specific situation.
You are the CEO of a growth-stage service business. You are generating $200,000 or more annually. You have a team of three or more people who touch the client relationship in some way. Your offer is proven — you are not in startup mode. And clients are coming in, doing good work with you, and then quietly not coming back.
You have already tried things. You have coached yourself. You have updated your systems. You have hired people you trust. But the client relationship still depends on you being in the room , and you know that is not sustainable.
✓ Service-based business generating $200K or more annually
✓ Team of three or more people, even contractors
✓ Your team was hired at different times — and you suspect the ones who joined first understand the relationship standard better than the ones who joined recently
✓ Clients are coming in but not consistently returning
✓ The CEO is still the relationship — and that has to change
✓ You have hired someone skilled, given them an SOP and an onboarding — and still watched the relationship with clients and leads feel off the moment you stepped back
You are the CEO of a growth-stage service business. You are generating $200,000 or more annually. You have a team of three or more people who touch the client relationship in some way. Your offer is proven — you are not in startup mode. And clients are coming in, doing good work with you, and then quietly not coming back.
You have already tried things. You have coached yourself. You have updated your systems. You have hired people you trust. But the client relationship still depends on you being in the room , and you know that is not sustainable.
✓ Service-based business generating $200K or more annually
✓ Team of three or more people, even contractors
✓ Your team was hired at different times — and you suspect the ones who joined first understand the relationship standard better than the ones who joined recently
✓ Clients are coming in but not consistently returning
✓ The CEO is still the relationship — and that has to change
✓ You have hired someone skilled, given them an SOP and an onboarding — and still watched the relationship with clients and leads feel off the moment you stepped back
You are the CEO of a growth-stage service business. You are generating $200,000 or more annually. You have a team of three or more people who touch the client relationship in some way. Your offer is proven — you are not in startup mode. And clients are coming in, doing good work with you, and then quietly not coming back.
You have already tried things. You have coached yourself. You have updated your systems. You have hired people you trust. But the client relationship still depends on you being in the room , and you know that is not sustainable.
✓ Service-based business generating $200K or more annually
✓ Team of three or more people, even contractors
✓ Your team was hired at different times — and you suspect the ones who joined first understand the relationship standard better than the ones who joined recently
✓ Clients are coming in but not consistently returning
✓ The CEO is still the relationship — and that has to change
✓ You have hired someone skilled, given them an SOP and an onboarding — and still watched the relationship with clients and leads feel off the moment you stepped back
FlowTribe is not for solopreneurs with no team, businesses under $100K in annual revenue, or anyone still in startup and validation mode. If that is you right now, start with FlowLab — it is free and will show you exactly where to focus when you are ready.
The engagement structure
Engagement structure
Five days. One week. One relationship transformation.
FlowTribe runs through the R.I.S.E. Method™ — Fierceified's proprietary client relationship framework. Each day is a three-hour facilitated session in a dedicated private space. Nothing is homework for later. The work happens in the room, together, with Lindsay facilitating every session.
The team is removed from the daily environment for the full week. No client calls mid-session. No emails pulling people out of the room. Five focused days that produce something most teams spend years trying to build on their own.
01
Day 1- Monday: Reserch
The team sees your FlowLab diagnostic data together for the first time. Every team member scores the client relationship independently — then the group compares. Where scores diverge is where the work begins. The day closes with the relationship problem named, agreed on by the whole team, and written down.
02
Day 2- Tuesday: Innovate
Using what Research revealed, the team works through the four types of client relationship innovation and selects the one improvement most likely to move the relationship at your priority stage. Every action item gets an owner before anyone leaves. The implementation window begins immediately — before Day 3.
03
Day 3 - Wednesday: Build and Practice
This is the day that makes the in-person format different from anything else available. The team spends the morning practicing the innovation together — real client scenarios, live role-play, Lindsay observing and refining the standard in real time. The afternoon is used to build the shared relationship standard language the whole team will use going forward. You leave Wednesday with something your team has actually practiced, not just agreed to try.
04
Day 4 - Thursday: Strategize
The Relationship Strategy Pyramid is built together. Every client touchpoint gets assigned to a named owner. The Team Relationship Playbook takes shape. This is the session where ownership stops being theoretical — every person on the team knows exactly what they are responsible for and what great looks like when they do it well.
05
Day 5 - Friday: Evolve
The team reviews what was built across the week. The 90-Day Team Relationship Plan is mapped before anyone leaves the room. Personal commitment statements are read aloud. The completed Team Relationship Playbook is printed and presented to the full team as a finished artifact. The week closes with individual commitments and a team celebration of what was built together.
Total time commitment: 15 facilitated hours across 5 consecutive business days. Space: Dedicated private venue — included in your investment.
01
Day 1- Monday: Reserch
The team sees your FlowLab diagnostic data together for the first time. Every team member scores the client relationship independently — then the group compares. Where scores diverge is where the work begins. The day closes with the relationship problem named, agreed on by the whole team, and written down.
02
Day 2- Tuesday: Innovate
Using what Research revealed, the team works through the four types of client relationship innovation and selects the one improvement most likely to move the relationship at your priority stage. Every action item gets an owner before anyone leaves. The implementation window begins immediately — before Day 3.
03
Day 3 - Wednesday: Build and Practice
This is the day that makes the in-person format different from anything else available. The team spends the morning practicing the innovation together — real client scenarios, live role-play, Lindsay observing and refining the standard in real time. The afternoon is used to build the shared relationship standard language the whole team will use going forward. You leave Wednesday with something your team has actually practiced, not just agreed to try.
04
Day 4 - Thursday: Strategize
The Relationship Strategy Pyramid is built together. Every client touchpoint gets assigned to a named owner. The Team Relationship Playbook takes shape. This is the session where ownership stops being theoretical — every person on the team knows exactly what they are responsible for and what great looks like when they do it well.
05
Day 5 - Friday: Evolve
The team reviews what was built across the week. The 90-Day Team Relationship Plan is mapped before anyone leaves the room. Personal commitment statements are read aloud. The completed Team Relationship Playbook is printed and presented to the full team as a finished artifact. The week closes with individual commitments and a team celebration of what was built together.
Total time commitment: 15 facilitated hours across 5 consecutive business days. Space: Dedicated private venue — included in your investment.
Choose your format
In-person or virtual. Different experiences. The same shared standard.
Choose your format
In-person or virtual. Different experiences. The same shared standard.
In-Person — One Week
The full FlowTribe experience. Five consecutive days in a dedicated private space — removed from your daily environment, fully focused on the work.
Each day is a three-hour facilitated session. Wednesday is devoted entirely to building and practicing the innovation together, with Lindsay observing in real time and refining the standard before it gets locked in.
The week closes on Friday with the completed Team Relationship Playbook printed and presented to the full team as a finished artifact.
Best for: Teams who are co-located, ready for full immersion, and want to leave the week with a standard the team has practiced together — not just agreed to on paper.
Total commitment: 15 facilitated hours across 5 consecutive business days. Space: Dedicated private venue included.
In-Person — One Week
The full FlowTribe experience. Five consecutive days in a dedicated private space — removed from your daily environment, fully focused on the work.
Each day is a three-hour facilitated session. Wednesday is devoted entirely to building and practicing the innovation together, with Lindsay observing in real time and refining the standard before it gets locked in.
The week closes on Friday with the completed Team Relationship Playbook printed and presented to the full team as a finished artifact.
Best for: Teams who are co-located, ready for full immersion, and want to leave the week with a standard the team has practiced together — not just agreed to on paper.
Total commitment: 15 facilitated hours across 5 consecutive business days. Space: Dedicated private venue included.
In-Person — One Week
The full FlowTribe experience. Five consecutive days in a dedicated private space — removed from your daily environment, fully focused on the work.
Each day is a three-hour facilitated session. Wednesday is devoted entirely to building and practicing the innovation together, with Lindsay observing in real time and refining the standard before it gets locked in.
The week closes on Friday with the completed Team Relationship Playbook printed and presented to the full team as a finished artifact.
Best for: Teams who are co-located, ready for full immersion, and want to leave the week with a standard the team has practiced together — not just agreed to on paper.
Total commitment: 15 facilitated hours across 5 consecutive business days. Space: Dedicated private venue included.
Virtual — Two Weeks
Four sessions across two weeks for teams that cannot pull everyone out of the business for a full week — or whose team is geographically distributed.
Sessions 1 and 2 run in Week 1. The team spends the implementation window between weeks testing the innovation with real clients before returning for Sessions 3 and 4. That real-world evidence makes the second week sharper than anything a compressed format can replicate.
Sessions 1 and 4 run two hours. Sessions 2 and 3 — the most work-intensive — run two and a half hours. A 60-minute mid-week check-in between Sessions 2 and 3 keeps momentum and surfaces what is working before Strategize begins.
Best for: Distributed teams, teams that want the between-week window to test with live clients, or CEOs who prefer a two-week pacing.
Total commitment: 9.5 facilitated hours across 10 business days, plus one mid-week check-in.
Virtual — Two Weeks
Four sessions across two weeks for teams that cannot pull everyone out of the business for a full week — or whose team is geographically distributed.
Sessions 1 and 2 run in Week 1. The team spends the implementation window between weeks testing the innovation with real clients before returning for Sessions 3 and 4. That real-world evidence makes the second week sharper than anything a compressed format can replicate.
Sessions 1 and 4 run two hours. Sessions 2 and 3 — the most work-intensive — run two and a half hours. A 60-minute mid-week check-in between Sessions 2 and 3 keeps momentum and surfaces what is working before Strategize begins.
Best for: Distributed teams, teams that want the between-week window to test with live clients, or CEOs who prefer a two-week pacing.
Total commitment: 9.5 facilitated hours across 10 business days, plus one mid-week check-in.
Virtual — Two Weeks
Four sessions across two weeks for teams that cannot pull everyone out of the business for a full week — or whose team is geographically distributed.
Sessions 1 and 2 run in Week 1. The team spends the implementation window between weeks testing the innovation with real clients before returning for Sessions 3 and 4. That real-world evidence makes the second week sharper than anything a compressed format can replicate.
Sessions 1 and 4 run two hours. Sessions 2 and 3 — the most work-intensive — run two and a half hours. A 60-minute mid-week check-in between Sessions 2 and 3 keeps momentum and surfaces what is working before Strategize begins.
Best for: Distributed teams, teams that want the between-week window to test with live clients, or CEOs who prefer a two-week pacing.
Total commitment: 9.5 facilitated hours across 10 business days, plus one mid-week check-in.
Not Sure What Format is right for your team?
Every application includes a discovery conversation with Lindsay before any commitment is made. She will tell you honestly which format will produce the best outcome for your specific situation.
Not Sure What Format is right for your team?
Every application includes a discovery conversation with Lindsay before any commitment is made. She will tell you honestly which format will produce the best outcome for your specific situation.
Our Methodology
Everything we build runs through the R.I.S.E. Method™
R.I.S.E. is Fierceified's proprietary client relationship framework. It is a cycle your team will return to every time the relationship needs refinement. After FlowTribe, the team owns the method. They know how to research what is happening, innovate based on evidence, strategize with clear ownership, and evolve by reviewing results. The CEO no longer has to initiate every improvement, the team does.
Four R.I.S.E. stages:
Research: We map how client relationships are actually being built across your business. Not how you assume they are — how they actually are. FlowLab data, team observations, and five sources of relationship evidence reveal where trust is won and where it is quietly being lost.
Innovate : We design one targeted improvement to the most critical relationship touchpoint at your priority stage. The innovation is specific, implementable by the team, and connected directly to the problem the research revealed.
Strategize: We build the execution plan with the team — not for the team. Every touchpoint gets an owner. Every process gets a standard. Every milestone gets a name on it. The strategy is built to survive without the CEO in every conversation.
Evolve: We review what the implementation produced, assess whether the relationship improved, and build the 90-Day Plan together. R.I.S.E. does not end when FlowTribe does — it becomes the rhythm the team returns to every time the relationship needs attention.
Our Methodology
Everything we build runs through the R.I.S.E. Method™
R.I.S.E. is Fierceified's proprietary client relationship framework. It is a cycle your team will return to every time the relationship needs refinement. After FlowTribe, the team owns the method. They know how to research what is happening, innovate based on evidence, strategize with clear ownership, and evolve by reviewing results. The CEO no longer has to initiate every improvement, the team does.
Four R.I.S.E. stages:
Research: We map how client relationships are actually being built across your business. Not how you assume they are — how they actually are. FlowLab data, team observations, and five sources of relationship evidence reveal where trust is won and where it is quietly being lost.
Innovate : We design one targeted improvement to the most critical relationship touchpoint at your priority stage. The innovation is specific, implementable by the team, and connected directly to the problem the research revealed.
Strategize: We build the execution plan with the team — not for the team. Every touchpoint gets an owner. Every process gets a standard. Every milestone gets a name on it. The strategy is built to survive without the CEO in every conversation.
Evolve: We review what the implementation produced, assess whether the relationship improved, and build the 90-Day Plan together. R.I.S.E. does not end when FlowTribe does — it becomes the rhythm the team returns to every time the relationship needs attention.
We doubled our sales the day our CX revamp was revealed. Fierceified helped us elevate our experience by improving how we communicate with our customer before, after, and during the sales process.
We doubled our sales the day our CX revamp was revealed. Fierceified helped us elevate our experience by improving how we communicate with our customer before, after, and during the sales process.
We doubled our sales the day our CX revamp was revealed. Fierceified helped us elevate our experience by improving how we communicate with our customer before, after, and during the sales process.
Generated over $600 in revenue in 24 hours by deploying retention gameplan.
Tiffany Ellis
CEO of G Ann's Cold Pressed Juices
Tier 1
3-5 Team Members
$12K
$12K
in person
Virtual option available upon request
What's Included:
Five-day in-person intensive, Monday through Friday
Dedicated private venue for the full week
The 90-Day Team Relationship Plan
All five R.I.S.E. sessions facilitated by Lindsay
Wednesday implementation and practice session
Printed Team Relationship Playbook — presented Day 5
The 90-Day Team Relationship Plan
CEO Alignment Call before Day 1
Tier 2
6-9 Team Members
$15K
$15K
in Person
Virtual option available upon request
What's Included:
Everything in Tier 1
Extended Wednesday session (3.5 hours) to accommodate larger team practice
Individual strength mapping before Day 1 — Lindsay reviews each team member's role and primary strengths to inform how the standard is built around the team
Tier 3
10-12 Team Members
18K
18K
In Person
Virtual option available upon request
What's Included:
Everything in Tier 2
The 90-Day Team Relationship Plan
Two-facilitator model for Day 3 Wednesday session (larger teams require additional support during live practice)
Extended Playbook — includes individual relationship standard pages for each team member, not just stage-level standards
Tier 1
3-5 Team Members
$12K
$12K
in person
Virtual option available upon request
What's Included:
Five-day in-person intensive, Monday through Friday
Dedicated private venue for the full week
The 90-Day Team Relationship Plan
All five R.I.S.E. sessions facilitated by Lindsay
Wednesday implementation and practice session
Printed Team Relationship Playbook — presented Day 5
The 90-Day Team Relationship Plan
CEO Alignment Call before Day 1
Tier 2
6-9 Team Members
$15K
$15K
in Person
Virtual option available upon request
What's Included:
Everything in Tier 1
Extended Wednesday session (3.5 hours) to accommodate larger team practice
Individual strength mapping before Day 1 — Lindsay reviews each team member's role and primary strengths to inform how the standard is built around the team
Tier 3
10-12 Team Members
18K
18K
In Person
Virtual option available upon request
What's Included:
Everything in Tier 2
The 90-Day Team Relationship Plan
Two-facilitator model for Day 3 Wednesday session (larger teams require additional support during live practice)
Extended Playbook — includes individual relationship standard pages for each team member, not just stage-level standards
Tier 1
3-5 Team Members
$12K
$12K
in person
Virtual option available upon request
What's Included:
Five-day in-person intensive, Monday through Friday
Dedicated private venue for the full week
The 90-Day Team Relationship Plan
All five R.I.S.E. sessions facilitated by Lindsay
Wednesday implementation and practice session
Printed Team Relationship Playbook — presented Day 5
The 90-Day Team Relationship Plan
CEO Alignment Call before Day 1
Tier 2
6-9 Team Members
$15K
$15K
in Person
Virtual option available upon request
What's Included:
Everything in Tier 1
Extended Wednesday session (3.5 hours) to accommodate larger team practice
Individual strength mapping before Day 1 — Lindsay reviews each team member's role and primary strengths to inform how the standard is built around the team
Tier 3
10-12 Team Members
18K
18K
In Person
Virtual option available upon request
What's Included:
Everything in Tier 2
The 90-Day Team Relationship Plan
Two-facilitator model for Day 3 Wednesday session (larger teams require additional support during live practice)
Extended Playbook — includes individual relationship standard pages for each team member, not just stage-level standards
All in-person pricing includes venue rental for the full week within a 50-mile radius of Annapolis, Maryland. Travel and accommodation costs are quoted separately for engagements outside this radius. Virtual pricing does not include venue.
All in-person pricing includes venue rental for the full week within a 50-mile radius of Annapolis, Maryland. Travel and accommodation costs are quoted separately for engagements outside this radius. Virtual pricing does not include venue.
Frequently Asked Questions
What is included in the dedicated space for in-person?
The in-person investment includes a dedicated private meeting room for the full five days within a 75-mile radius of Annapolis, Maryland. Lindsay handles the venue selection and booking — you show up. The space is private, professionally set up with the session materials each morning, and separate from any of your team's usual work environments. That separation is intentional. The neutral space reinforces that the week belongs to the work — not to whoever's office you are sitting in. For engagements outside the 75-mile radius, venue costs are quoted separately as part of the travel estimate provided during your discovery conversation.
What happens after FlowTribe ends?
The team leaves with the Team Relationship Playbook and the 90-Day Plan — both designed to sustain the work independently. Teams that want ongoing strategic leadership at the relationship level can continue with FlowCore, Fierceified's fractional CXO partnership. Teams that want to monitor their client relationship over time can continue using FlowLab.
What if our team members joined at different times and have different levels of understanding of how we work with clients?
That is actually the most common situation FlowTribe walks into. The team member who has been with you the longest has absorbed your relationship standard by proximity — she was there when it was being built. The newer team members inherited a translated version of it, filtered through whoever trained them. FlowTribe is specifically designed to close that gap — by bringing the whole team into the same room, at the same time, to build one shared standard that everyone owns equally. Regardless of when they joined.
Is this coaching, consulting, or training?
It is none of those by themselves. FlowTribe is a facilitated team engagement. Lindsay facilitates every session. The CEO participates as a team member — not as the authority in the room. The team does the work together, guided by the R.I.S.E. Method and grounded in FlowLab data. The outcome is not a coaching insight or a consulting recommendation — it is a trained team with shared standards and named ownership.
Does the CEO need to prepare anything before FlowTribe starts?
Yes, one thing. The CEO completes FlowLab before Session 1. FlowLab is free and takes approximately 30 to 45 minutes. The diagnostic identifies your priority relationship stage and gives the team real data to work from in Session 1 instead of assumptions. If you have not completed FlowLab yet, start there.
What if some of our team is remote?
If your team is distributed across different locations, the virtual format is designed for you. All sessions run over video, workbooks are digital, and the mid-week check-in keeps everyone on track between sessions. If the majority of your team can travel to one location for a week, the in-person intensive is worth strongly considering — even for teams that are normally distributed. The immersive environment produces a quality of alignment that is difficult to replicate across screens. We can discuss what makes sense for your specific team during the discovery conversation.
How much time does the team need to commit?
In-person: 15 facilitated hours across five consecutive business days — three hours per day, Monday through Friday. The team should plan for the full week to be dedicated to the engagement with minimal external commitments. Virtual: 9.5 facilitated hours across two weeks — four sessions plus a mid-week check-in. Between sessions, team members complete assigned actions — typically 30 to 60 minutes of implementation work per person.
What if the team has never done anything like this before?
That is the most common situation. FlowTribe is designed for teams that have never formally discussed what a strong client relationship looks like in their business — because that conversation has never existed before. The workbooks, the facilitation, and the R.I.S.E. framework guide the team through the process. No prior training experience required.
Do you offer a guarantee?
FlowTribe is built on a straightforward commitment: if the engagement does not identify the specific relationship touchpoint costing your business clients and produce a team-owned plan to address it, we will continue working with your team until it does. This requires full participation from all team members across all four sessions.
Frequently Asked Questions
What is included in the dedicated space for in-person?
The in-person investment includes a dedicated private meeting room for the full five days within a 75-mile radius of Annapolis, Maryland. Lindsay handles the venue selection and booking — you show up. The space is private, professionally set up with the session materials each morning, and separate from any of your team's usual work environments. That separation is intentional. The neutral space reinforces that the week belongs to the work — not to whoever's office you are sitting in. For engagements outside the 75-mile radius, venue costs are quoted separately as part of the travel estimate provided during your discovery conversation.
What happens after FlowTribe ends?
The team leaves with the Team Relationship Playbook and the 90-Day Plan — both designed to sustain the work independently. Teams that want ongoing strategic leadership at the relationship level can continue with FlowCore, Fierceified's fractional CXO partnership. Teams that want to monitor their client relationship over time can continue using FlowLab.
What if our team members joined at different times and have different levels of understanding of how we work with clients?
That is actually the most common situation FlowTribe walks into. The team member who has been with you the longest has absorbed your relationship standard by proximity — she was there when it was being built. The newer team members inherited a translated version of it, filtered through whoever trained them. FlowTribe is specifically designed to close that gap — by bringing the whole team into the same room, at the same time, to build one shared standard that everyone owns equally. Regardless of when they joined.
Is this coaching, consulting, or training?
It is none of those by themselves. FlowTribe is a facilitated team engagement. Lindsay facilitates every session. The CEO participates as a team member — not as the authority in the room. The team does the work together, guided by the R.I.S.E. Method and grounded in FlowLab data. The outcome is not a coaching insight or a consulting recommendation — it is a trained team with shared standards and named ownership.
Does the CEO need to prepare anything before FlowTribe starts?
Yes, one thing. The CEO completes FlowLab before Session 1. FlowLab is free and takes approximately 30 to 45 minutes. The diagnostic identifies your priority relationship stage and gives the team real data to work from in Session 1 instead of assumptions. If you have not completed FlowLab yet, start there.
What if some of our team is remote?
If your team is distributed across different locations, the virtual format is designed for you. All sessions run over video, workbooks are digital, and the mid-week check-in keeps everyone on track between sessions. If the majority of your team can travel to one location for a week, the in-person intensive is worth strongly considering — even for teams that are normally distributed. The immersive environment produces a quality of alignment that is difficult to replicate across screens. We can discuss what makes sense for your specific team during the discovery conversation.
How much time does the team need to commit?
In-person: 15 facilitated hours across five consecutive business days — three hours per day, Monday through Friday. The team should plan for the full week to be dedicated to the engagement with minimal external commitments. Virtual: 9.5 facilitated hours across two weeks — four sessions plus a mid-week check-in. Between sessions, team members complete assigned actions — typically 30 to 60 minutes of implementation work per person.
What if the team has never done anything like this before?
That is the most common situation. FlowTribe is designed for teams that have never formally discussed what a strong client relationship looks like in their business — because that conversation has never existed before. The workbooks, the facilitation, and the R.I.S.E. framework guide the team through the process. No prior training experience required.
Do you offer a guarantee?
FlowTribe is built on a straightforward commitment: if the engagement does not identify the specific relationship touchpoint costing your business clients and produce a team-owned plan to address it, we will continue working with your team until it does. This requires full participation from all team members across all four sessions.
Your clients don't leave because of your offer. They leave because the relationship didn't hold.
FlowTribe fixes that — in one dedicated week, in a room together, building the standard that holds whether you are in every conversation or not.
Five days. One team. One relationship standard they each own.
Your clients don't leave because of your offer. They leave because the relationship didn't hold.
FlowTribe fixes that — in one dedicated week, in a room together, building the standard that holds whether you are in every conversation or not.
Five days. One team. One relationship standard they each own.
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Explore industry news and creative strategies to keep your customer journey ahead of the curve.
