more Than
A Brand
The Blog
Unleashing the Power of Your business Online Presence: A Journey into Website strategy, business Ownership & brand visibility
Owning a website & building a brand has become an essential tool for individuals, businesses, and creatives to establish a strong online presence. Whether you’re an entrepreneur, blogger, artist, or professional, a website serves as your virtual storefront, a platform to express yourself, connect with others, and showcase your work to the world. Join us on a captivating blog journey that is an extension of our More Than A Brand podcast. We will delve into the multifaceted world of owning a website and uncover the secrets to building a bold and authentic brand.
If you are stuck on your web strategy and you are not sure where to begin, purchase a website audit to help set the foundation of your website strategy.
Are Loyalty Programs Just Manipulative Marketing?
Loyalty programs are everywhere. How many tags do you have on your keychain or store apps on your phone? See what I mean? From coffee
5 Steps to Sync Your Business Stuff and Improve Your Sales!
In a world where your customers are bouncing between social, email, websites, and in-person visits, syncing your communication and sales channels isn’t optional—it’s the way
Why Your Customers Might Hate Your Cross-Channel efforts (and How to Fix It)
Cross-Channel or Omnichannel strategies are designed to provide a seamless customer experience, allowing people to move between online, in-store, and customer service channels effortlessly. Yet,
Real-Time Feedback Prevented a Disaster
Every business has its “close call” moments—the times when one small thing could spiral into a disaster if left unchecked. This story highlights how real-time
Bad CX Strategy
Why Your Customers Might Hate Your Omnichannel Strategy In theory, an omnichannel strategy sounds like the perfect way to meet customers where they are. However,
Is Big Brother Watching? The Dark Side of the Customer Data Debate
Data is king. In the Words of Lil Wayne “men lie, women lie, numbers don’t lie.” For businesses, understanding customer behavior through data analytics is
Data Analytics to Improve Customer Retention and Satisfaction.
Small businesses face the challenge of meeting rising customer expectations across multiple channels. Many are posting and ghosting because they are attempting to be everywhere
Overcoming Social Media Overwhelm: People are tired of fake connections
Social Media has become exhausting over the years and the longing for organic connection is there there. Whatever platform you use, social media is powerful
Top 6 Ways to Make Your CX Welcoming to Everyone
Creating an inclusive and welcoming customer experience environment isn’t just a “nice-to-have”—it’s a must. Whether you’re a mom-and-pop shop or a growing startup, making sure