In today’s digital era, owning a website & building a brand has become an essential tool for individuals, businesses, and creatives to establish a strong online presence. Whether you’re an entrepreneur, blogger, artist, or professional, a website serves as your virtual storefront, a platform to express yourself, connect with others, and showcase your work to the world. Join us on a captivating blog journey that is a mix of business and personal experience on how to leverage your own customer experience to reach your business goals.
How Beyoncé’s Latest Reel Teaches Us Cheat Codes in Customer Experience (CX) Let’s talk about a critical component of Customer Experience (CX)—feedback. Not just collecting
It’s all about your customer’s experience here! Question for you. How much time do we spend on our mobile phones? Would you believe over half?
I love a good analogy, so let’s start with this one. Picture this: your business is a rocket. Not just any rocket, but one powered
If you have been with us for a while, you have heard us talk about the different parts of the Customer Experience (CX) journey, where
We have been able to help our clients see results because we have a repeatable CX Framework that we leverage with every customer. The Fierceified
We like to break Customer experience into phases because CX is a collective of many parts to create an entire experience. The four phases are:
Cécred by Beyonce launched today and I want to talk about it from a CX standpoint and how Bey and her team are leveraging the
Customer experience is essential in today’s business landscape, but what is CX? To the average business owner, it sounds like another acronym in business alphabet
Brand strategy, marketing strategy and web strategy all these terms leaves entrepreneurs wondering WTF should they be focusing on. Today we want to focus on
Web analytic strategy tools are essential for businesses to measure the performance of their websites, gather user feedback, and make necessary updates to improve the
Hotjar is a powerful tool that can greatly improve website conversion rates. I use Hotjar to help my clients continuously optimize their websites for better
Pop-up placement based on data is a crucial aspect of web design and marketing strategy. By analyzing user behavior and scroll depth on a website,
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