We break down the best customer experience practices from the big leagues and remix them for solopreneurs, scaling founders, and small teams who want to play smart and win big.
From actionable tips on creating frictionless customer journeys to leveraging tools like heatmaps and automations (without losing your mind), this blog is your go-to for turning customer satisfaction into serious growth. Think of it as the cheat code to CX success, served up with the kind of vibe that keeps you coming back for more.
No fluff. All strategy. Tailored for small businesses that want to stand out.
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Let’s cut straight to it: if your website isn’t converting, it’s costing you money. That’s where Hotjar Analytics steps in to save the day. This
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Burnout is real ya’ll, I almost threw my entire business away over some mess at my 9-5… Not long ago, I felt defeated in my
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