more Than
A Brand
The Blog
Unleashing the Power of Your business Online Presence: A Journey into Website strategy, business Ownership & brand visibility
![](https://fierceified.agency/wp-content/uploads/2022/11/IMG_1768.webp)
Owning a website & building a brand has become an essential tool for individuals, businesses, and creatives to establish a strong online presence. Whether you’re an entrepreneur, blogger, artist, or professional, a website serves as your virtual storefront, a platform to express yourself, connect with others, and showcase your work to the world. Join us on a captivating blog journey that is an extension of our More Than A Brand podcast. We will delve into the multifaceted world of owning a website and uncover the secrets to building a bold and authentic brand.
If you are stuck on your web strategy and you are not sure where to begin, purchase a website audit to help set the foundation of your website strategy.
![Woman in green shirt and green pants with a yellow background.](https://fierceified.agency/wp-content/uploads/2024/07/C68A2653-scaled.webp)
Omnichannel vs. Multichannel Strategy: Why It Matters
This is like a double album, do people still make those anymore? I always struggle with saying albums now-a-days because everything is digital, but anyways
![omnichannel](https://fierceified.agency/wp-content/uploads/2024/06/pexels-tim-douglas-6567607-2.webp)
How To Create An Omnichannel Strategy
Delivering an omni-anything can seem overwhelming, but it doesn’t have to be! Chances are, you are probably already doing it and you’re not calling it
![Woman sitting at table wearing a white button up shirt using laptop and drinking coffee](https://fierceified.agency/wp-content/uploads/2024/04/haute-stock-photography-collab-workday-collection-final-9-scaled.webp)
What is Voice of the Customer.
Voice of the customer sounds like another name for a client avatar. To be honest, you’re not completely wrong. Your avatar encompases VoC. Your avatar
![Woman in pink shirt writing down an order from a customer](https://fierceified.agency/wp-content/uploads/2024/04/pexels-andrea-piacquadio-3801701-scaled.webp)
3 Strategies for Exceeding Customer Expectations
Customer satisfaction alone doesn’t cut it. Today, the goal is to delight customers—to exceed their expectations and create memorable experiences that keep them coming back
![Two young girls sitting at a table looking at a cellphone](https://fierceified.agency/wp-content/uploads/2024/05/pexels-olly-4867670-1.webp)
Predictive Analysis
Sounds fancy, but it’s not A long time ago … How long? Depends on who you ask, if you ask my teen she would ask
![Data-Driven Purchases](https://fierceified.agency/wp-content/uploads/2024/05/pexels-shkrabaanthony-7144240-1.webp)
What Are Data-Driven Personalization Techniques
How does the local drug store know what coupons to give you when you check out and how you can use the same trick!
![Minimalist office with white walls. white desk and a white chair all sitting by aa wall with three windows.](https://fierceified.agency/wp-content/uploads/2024/04/haute-stock-photography-subscription-design-dreams-collection-final-20.webp)
Consistency: The Foundation of a Good Customer Experience (CX)
One aspect of customer experience (CX) that people often overlook is the importance of consistency between platforms. Now before you run for the hills at
![Take the Next Step to give your customer a better experience](https://fierceified.agency/wp-content/uploads/2024/04/haute-stock-photography-falling-leaves-final-2-1-jpg.webp)
Improving Your Customer Experience with These 3 Easy Changes
You can give your customers a better experience with these easy changes! Building a comprehensive customer experience strategy can seem like a daunting task. I
![Person with laptop on their lap typing while sitting on a couch](https://fierceified.agency/wp-content/uploads/2024/04/pexels-cottonbro-studio-5082237-scaled.webp)
One Simple Thing Should Drive Your Design
Designing for CX is easier than you think. Start here. Scrolling on my phone at night because I can’t sleep – they say this is